FREQUENTLY ASKED QUESTIONS

  1. Where can I get financial counseling? I am meeting with a lawyer next week and wondered if you can help.
  2. How do I invest? Can I do it monthly or can I do it daily? I would really like more information about this program because there were not enough resources on this website.
  3. I am hesitant to take The Saver Pledge, because I do not want to share my personal financial information and I dont want to bombarded with a lot of junk email?
  4. I am a military member and I am PCSing. I bought my house in 2004 for $230,000 but it is only appraised at $170,000 now. What should I do?
  5. Why didnt I receive a welcome email?
  6. I just took The Saver Pledge and I wanted to get started saving. What are the next steps for me?
  7. Can you direct me to information regarding setting up a 529 account for my childs education future?
  8. Will you send me some information?
  9. Would it be possible to be a partner/or adopt our class?
  10. Where can I get home loan and mortgage information?
1. Where can I get financial counseling? I am meeting with a lawyer next week and wondered if you can help. | Top |

Visit the Airman and Family Readiness Center, the Financial Readiness Program Center, or the Fleet and Family Support Center. You can also contact Military OneSource at 1-800-342-9647 to schedule an appointment with a financial consultant.  If you have a lot of debt and need advice, call InCharge Debt Solutions at 1-800-565-8953, a non-profit credit counseling service that is a partner in Military Saves and the DoD Financial Readiness Campaign.
2. How do I invest? Can I do it monthly or can I do it daily? I would really like more information about this program because there were not enough resources on this website. | Top |

Our campaign is designed to introduce you to the places you can go for advice and assistance, not to give that to you directly. This is because personal finances are very personal, and each person's situation is unique. Please re-visit our Resources page and check under "Individual Saver Resources." You will find places you can go or telephone for personal advice, as well as websites where you can do your own research.

Most regular investing is done monthly or semi-monthly, through allotment or electronic transfer from your checking or savings account.  You can work through MyPay to establish allotments.  Your on-base bank or credit union and your Airman & Family Readiness Center, your Financial Readiness Program Center, or your Fleet and Family Support Center can help you, as can Military OneSource.
3. I am hesitant to take The Saver Pledge, because I do not want to share my personal financial information and I dont want to bombarded with a lot of junk email? | Top |
Military Saves is a private, non-profit, completely voluntary program run in conjunction with the DoD and military services. You dont have to share any financial information. The idea of the campaign is for you to commit to building wealth over time and encourage others to do the same. If you don't share the philosophy, just don't participate. You may find some of our information interesting, though.  Your individual participation will not be reported to anyone, by the way. If you enroll, you'll receive monthly Military Saves E-newsletters that contain helpful savings messages and you'll receive America Saves E-wealth Coach advice.  You can always unsubscribe at the bottom of the newsletter or modify your subscription and update your profile at  the America Saves Profile Center.
4. I am a military member and I am PCSing.  I bought my house in 2004 for $230,000 but it is only appraised at $170,000 now. What should I do? | Top |
Every financial situation is unique so you would benefit from talking with a financial counselor or planner. You can seek assistance from the Airman and Family Readiness Center, the Financial Readiness Program Center or the Fleet and Family Support Center on your base and visit Military OneSource. You can see a financial educator through one of the centers, and you can see a financial consultant through Military OneSource. Your on-base bank and credit union are other resources.  Be sure to visit Homeowners Assistance Program to see if you qualify for assistance as a result of your PCS.
5. Why didn't I receive a welcome email? | Top |
We always want to know when you don't get your welcome email so contact us but check your junk mail first.
6. I just took The Saver Pledge and I wanted to get started saving. What are the next steps for me? | Top |
Congratulations on making a decision to start saving!  Please contact your Command Financial Specialist, or if you don't have one, your Financial Educator through the Airman and Family Readiness Center, the Financial Readiness Center or your Fleet and Family Support Center and they can help you make a spending plan and incorporate saving into that plan. If you'd rather, you can also go to the Army Emergency Relief, Air Force Relief Society, or Navy-Marine Corps Relief Society, or your on-base bank or Credit Union. If you prefer to get help over the phone, call Military OneSource at 1-800-342-9647. You can also see other resources on our Web site. Set up a savings account by allotment (you can find out where to get good rates at www.bankrate.com) so you have an emergency fund. Make contributions to TSP (www.tsp.gov) through MyPay to save for retirement.
7. Can you direct me to information regarding setting up a 529 account for my childs education future? | Top |
Do internet research, talk to someone over the phone, or see a consultant in person. Get information by visiting www.SaveAndInvest.org. Call Military OneSource and they can set you up with a financial consultant. See a certified financial planner for the most expert advice.
8. Will you send me some information? | Top |
We do not have hard copy information to send you -- all of our information is found on our website. If you have questions about the campaign after reviewing the website (read the action plans and checklists in the resource kit to learn about how to bring the campaign to your unit), please contact us.
9. Would it be possible to be a partner/or adopt our class? | Top |
Your class can partner with the campaign just by deciding to. Go to our website and use the suggested checklists there to develop a plan to make your class a Military Saves community. We suggest that you use our public service announcements, invite the kids to take The Saver Pledge, and talk about ways that culture influences how we use our money. You might be able to team up with the social studies teacher to look at marketing trends and techniques, and the history of the use of credit.  Visit our Military Youth Saves website for more resources.  
10. Where can I get home loan and mortgage information? | Top |
You can get information on home loans from many sources. Visit Military OneSource for information on how to buy a home. Your on-base bank and credit union are also good places to start. You can check out the mortgage rates on the internet at sites such as www.bankrate.com or www.interest.com. If you are a first time home buyer, you may qualify under the the Fannie Mae Program. If you are a USAA member, they have a MoversAdvantage program designed to make buying and selling a home easier. Military.com also has great information on loans and relocation. Finally, visit www.SaveAndInvest.org for information on buying a home.